The frequently asked questions are collected on this page, if you do not get the answer to your question, please contact us.
What time have I to vacate the accommodation?
The accommodations must be vacated no later than 9 a.m.
Why is it important to wear the bracelet during the stay?
Only the guests with the bracelet are allowed to enter in the campsite area and use the campsite facilities, the bracelet identifies you as our guest.
What time have I to vacate the pitch?
The pitches must be vacated no later than 12 a.m.
How can I surf the net?
For all our guests we offer free Wi-Fi. Please ask Reception for a username and password so you can access this service.
What time is it possible to pay at the reception?
You can pay from 8 am. until 9 p.m.
How can I pay?
We accept the following credit cards: Visa, Mastercard. In compliance with the Italian law cash payments are allowed just up to 4999,99 Euro.
When can I use the swimming pools and the gym?
The swimming pools and the gym are open from 10 a.m. until 12.30 p.m. and from 3 p.m. until 7 p.m.
When is the "SILENCE TIME"?
Every day from 1 p.m. until 3 p.m. and during the night from 11 p.m. until 7 a.m.
Are daily guests allowed in the campsite area?
Daily guests are allowed to enter after the acceptance from the reception with a valid identity papers. The entry is free for one hour, after this time we will charge the daily tariff.
Where can I find the nearest medical centre?
At our campsite there is daily a medical service for one hour, but in an emergency you can apply to the touristic medical service in Ca' Savio.
How can I get to Venice?
You can reach Punta Sabbioni, from where the boats leave to Venice, from the main street (Via Fausta) driving along for 5 Km with your car, with the bicycle or the public bus.
Where can I find the nearest bus stop?
The bus stop is the nr. 16 to reach Jesolo, and the nr. 16 to reach Punta Sabbioni (on the opposite side), and you can find them walking along via Cavedalis, the street behind the reception. To come back the bus stop is always the nr. 16.
Where can I buy bus tickets?
Tickets cannot buy on board, you have to buy it before getting on, at the tobacconist's shop.
What time are the public transport connections?
Every 30 minutes there's the bus connection and the following boat to Venice.
How can I book a taxi?
You can book the taxi service at the reception, we suggest you to book up well ahead if possible.
Where can I rent a bicycle?
You can find a bike rental 200 meter away from the reception.
Where and when are there the typical markets?
The markets take place always in the morning from 7.30 a.m. till 1 p.m. as follow: on Monday in San Donà di Piave, on Tuesday in Cavallino, on Thursday in Treporti, on Friday in Jesolo Paese.
Where can I find shopping opportunity?
Jesolo city centre is located 10 Km faraway from here and the Mc Arthur Glen Designer Outlet is in Noventa di Piave (35 Km faraway).